We currently ship to the United Kingdom only. Orders are processed within 1-3 business days. Standard delivery takes 8-12 business days.

You will receive a tracking number via email once your order has shipped.

We currently ship to the United Kingdom only

After you place an order with us, we will immediately begin processing. This could take between 1-3 business days. Once processed,

you will receive an email notifying you that your package has shipped and providing you with a tracking number.

You can return a product within 30 days of delivery, no questions asked. There is no return fee, however the customer is responsible for return shipping.

To initiate a return please email our support team at info@britannialane.com or through the contact form. Our team will then guide you through the return process.

Our exchange process is similar to returns. You have 30 days after delivery to initiate an exchange. Please email info@britannialane.com to start the exchange process, and our team will guide you through the steps.

Once your return is received and approved, your refund will be processed automatically to your original payment method.

Please allow up to 10 business days for the refund to appear on your statement, depending on your bank or card provider.

All of our clothes come in standard UK sizing, however we recommend that you go one size bigger than usual to ensure a better fit.

Our shoes are all true to size, so get the size you normally wear. If you are deciding between one size or the other, go with the larger size to ensure a better fit.

We source our materials globally and use a variety of high-quality fabrics and leathers, including genuine cowhide leather and suede, vegan synthetic leather, Merino wool, cashmere wool, polyester, and cotton. If you would like to know the specific material of a certain product, please check the product listing or contact our support team at info@britannialane.com.

We accept all major credit cards such as Visa, Mastercard, Maestro, and Amex. We also accept PayPal, Apple Pay, Google Pay, and Shop Pay.

Yes, if you would like to place a wholesale order please email us at info@britannialane.com.